Returns & Exchanges

Thank you for shopping with BAHF COLLECTION. We strive to provide you with high-quality products and exceptional customer service. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns

1. Eligibility Criteria

To be eligible for a return, please make sure that:
– The item was purchased within the last 30 days.
– The item is unused, in its original packaging, and in the same condition as received.
– The original receipt or proof of purchase is included.

2. How to Initiate a Return

To initiate a return, please follow these steps:
1. Contact our customer service team at [email protected]  or call us at  +1 917 238-8583 during our business hours.
2. Provide your order number, the name of the item you wish to return, and the reason for the return.
3. Our customer service team will guide you through the return process and provide you with a return authorization.

 3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a BAHF COLLECTION error. We recommend using a trackable shipping method to ensure your return is received.

 4. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.

 Exchanges

If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item on our website.

Contact Us

If you have any questions or concerns about our Returns & Exchanges policy, please contact us:

Email: [email protected]
Phone: +1 917 238-8583

Address

BAHF COLLECTION
950 East 4th Walk #11B
New York, N.Y. 10009

We appreciate your understanding and cooperation.

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